Steph Organ

Insider Media

Insider Media featured NHQ in a story on our successful £50,000 grant from the Innovate UK

Wales 247

Wales 247 ran a story on Nightingale HQ’s successful £50,000 grant application.

Cardiff Times

As well as free access, the GoSmarter.ai team will support businesses by helping them get the software up and running quickly. They are designed to be accessible to SMEs across all industries with participants already registered from retail, hospitality and manufacturing sectors.

Startups magazine

Typically, Social Listening would cost a minimum of £150 per month, putting it outside the reach of small to medium-sized businesses whose resources may already be stretched thin. The GoSmarter Social Listening tool is a free solution at a time when the numbers of users on social media have skyrocketed and monitoring brands online has never been so important.

Electronic Specifier

We were featured in Electronic Specifier for offering businesses free software to cope with Covid-19.

Cambridge Network

Executive Chair of Innovate UK, which has backed the initiative, Dr Ian Campbell said: “In these challenging times many businesses, organisations and individuals are facing the stark reality that they must try to do more with less. However, it’s equally true that our UK pioneers and entrepreneurs are demonstrating their resilience and proving time and again how they can adapt through enterprise and innovation.

ThinkBusiness.ie

Nightingale HQ featured in ThinkBusiness.ie.

Nightingale HQ team attend UK Metals Expo

Nightingale HQ team attend UK Metals Expo on 10 and 11 September at the NEC, Birmingham.

Grow your business with Social Media Listening

Social media is an important medium for engaging with new and existing segments of your audience. While your social media efforts can help your audience connect with your product, you can be using social media listening to get deeper insights on them to drive operational efficiency and innovation. It's the marketing equivalent of business intelligence.

Boost operational efficiency with chatbots

Many businesses are facing a pressing need to tidy up their operations, cut costs, and increase productivity due to the global pandemic. One surprising tool that can help you streamline processes is a chatbot. Everyone knows how chatbots can enhance customer service, but there are many other areas where a chatbot can be applied. In this article we explore how chatbots can bring about operational efficiencies when used for internal processes such as supporting HR and company communications.

UK's 100 most inspirational female entrepreneurs

Earlier this week, CEO Steph Locke was named as one of the UK’s 100 most inspirational female entrepreneurs by Small Business Britain’s f:Entrepreneur ’#ialso100’ campaign. The campaign recognises the multi-achievements of the women who have proved critical to society during the COVID-19 pandemic.

Inspiring women in UK manufacturing

CEO Steph Locke was listed among 30 inspiring women leading the way for youngsters of all genders to get involved in manufacturing. But why are there so few women in manufacturing, and why should we care? It all boils down to what happens when an industry is run predominantly by one demographic.

Highlights of 2020 - as read by you

What better way to round off 2020 than with a review of our most popular content as read by you. We've selected just 6 of your most enjoyed articles this year in case you fancy diving in again. From AI and data fundamentals, to the use of AI in different sectors, and even a quick win AI project, here's what made the cut.

Be The Change: Standing up for equality

Be The Change is an event series run by Tramshed Tech that aims to highlight partners who are advocating change, support collaboration for change-making action, and ensure the equality agenda across all protected characteristic groups remains current and in the spotlight. The idea is to raise awareness for underrepresented groups and create individual connections.

Nightingale HQ Rising Star Regional Winner with Tech Nation

Over the last week, Tech Nation have been announcing the regional winners of their 3rd Rising Star competition and we are honoured to be one of the Regional Winners.

Creative Disruption - UK Digital Manufacturing Week 2020

Major crises cause economic and social damage but they also inspire innovation. This was a major theme Digital Manufacturing Week, who themselves had to disrupt by holding the 6,000 plus attendee event completely online. For our startup based in Wales, the opportunity to tune in to an amazing line-up of speakers from across British manufacturing and connect with the community from the comfort of our own homes was bliss. It was our first time at the event and here are some of our highlights as to who is pushing the boundaries in manufacturing right now.

£147 million investment into manufacturing

Artificial Intelligence (AI) has been heating up for several years, and the recent challenges imposed by COVID-19 have accelerated efforts to get this tech in the hands of businesses to drive innovation and build agility and resilience. AI has been receiving lots of attention from the UK government and is one of the four Grand Challenge areas in the Industry Strategy.

European Commission selects Nightingale HQ to shape AI policy

The European Commission’s Joint Research Centre (JRC) and the European DIGITAL SME Alliance have come together to set up a focus group on AI which will shape policy and monitor the impact of AI adoption across the EU. We are excited to announce that Nightingale HQ have been selected to join the focus group, along with 100 other SMEs from across Europe.

Manufacturing the future

Industry 4.0 has been budding over the last decade and has a long way yet to mature, however, the onset of the Covid-19 global pandemic has presented a suite of challenges and accelerated the need for solutions. The manufacturing industry has not had the flexibility of remote work to fall back on due to its dependency on onsite workers. Manufacturers will have had to make big changes to ensure the health of workers as they return to workplaces. At the same time, they’ve had to contend with the unpredictability of supply and demand, which could remain unstable for a prolonged recovery period. So how has this impacted manufacturing and what does this mean for the future?

The shift to AI in manufacturing: post pandemic growth

There is no doubt that AI has enabled major efficiencies in predictability and capacity across the supply chain in manufacturing. The global pandemic has also accelerated digitalisation and automation as key strategic priorities for business, particularly manufacturing.

Killer time-saver: Invoice processing automation

• Steph Organ
• Offerings

Our last webinar in the GoSmarter webinar series was about automating the processing of received invoices to eliminate the cost and hassle of errors, late payments and dealing with paper documents. With businesses already losing around 150 days a year to admin, invoice processing can suck up to 10% of that time. An invoice can cost between £4-25 to manually process and over 3% of them contain errors, costing on average £40 to rectify. Manual invoice processing is costly and time-consuming, making it a perfect case for applying automation.

Smarter remote meetings for productivity

For the penultimate session in our #GoSmarter webinar series, Data Science Apprentice Mia Hatton takes us through various tools for hosting online meetings, lessons and the like, which has become so much more relevant during the times of the pandemic. Our very own Productive Meetings tool is one of six automation tools that we are making available to SMEs through our GoSmarter project to support them through COVID-19.

Customer service automation with an easy FAQ Chatbot

As part of our #GoSmarter webinar series, Mia Hatton, Data Science Apprentice for Nightingale HQ and founder of a small business, talks to us about the wonders that an FAQ Chatbot can do for business, approaching the topic from both points of view. Our GoSmarter project is aimed at SMEs to help them bounce back from the effects of COVID-19 by providing them with the 6 tools to get them automating and saving time.

COVID triggers a wave of automation

For companies that have survived thus far through the global pandemic, the next huge challenge they face is getting back to normal. Numerous factors, from uncertain cashflow to making the workplace safe enough to return to, prove that the old ways just won’t work.

How IoT technology can be used to improve UK public transport

There is no shortage of possible applications when it comes to Artificial Intelligence (AI) in the public sector, but while the UK government is investing heavily in AI in the private sector, what are they actually doing to implement it themselves? Some fear that governments using AI will result in a dystopian future of constant surveillance, but in reality, public sector applications of AI are far more pragmatic.

DataOps for everyone at #DataOpticon

If there’s one thing that our CEO Steph Locke is passionate about, it’s data. Getting businesses’ data AI-ready, sharing knowledge around data skills and processes, and generally empowering people through data. Back in September 2019, Steph hosted the first ever DataOpticon in London, with a simple goal: to help people who work with data do it better.

Sealing the gap in education poverty with AI & EdTech

Could education be the industry that has seen the least change over the years? While we’ve seen big changes in the accessibility of education, there is still a long way to go, and as pointed out by The World Bank, being in school is not the same as learning. Often pupils are unengaged, teachers are failing to hold everyone’s attention in class, and drop out rates and grades are proving that the one-size-fits-all approach to learning is outdated.

How to score your first AI quick wins: Intelligent Insights

There’s no doubt that going ahead with Artificial Intelligence (AI) can be risky. We’ve seen numerous AI fails from major companies including IBM, Amazon and Microsoft which landed them in hot water, something big companies can often bounce back from, but could be more of a problem for the smaller players. The trick to getting started with AI is to start small, which is where our quick win AI projects come into play.

Industry IoT, smart factories and AI in manufacturing

The world of manufacturing is on the brink of another revolution due to the Internet of Things (IoT) and Artificial Intelligence (AI) applications. Aside from clear use cases like robotics and automation, big data applications are coming into play, thanks to industrial time series data collected by data historians. Thriving on all this data, AI systems can be built to send early warnings, optimise processes, predict maintenance and enforce quality control. By collecting the right data, manufacturers can get really creative with their AI solutions, and it can set them apart from the competition.

A partnership of Machine Learning and AI with healthcare professionals

Healthcare has always been a data-rich area, but with new technologies for processing and structuring, and new ways of collecting data, such as using sensors, like many other industries, the available data is growing exponentially. Artificial Intelligence (AI) makes it possible to analyse all this data in real-time by combing Machine Learning (ML) and Natural Language Processing (NLP), in order to gain valuable insights.

Expert Perspectives: Enhancing business with data and AI

This week we spoke to Dr. Leila Etaati, co-founder, data scientist, consultant and mentor at RADACAD, about what she thought was the key to success with AI for businesses, and how her business was implementing these beliefs. The RADACAD team work with other companies to deliver expert training and consulting around all things data, with a passion for helping businesses improve by listening to their data.

How to score your first AI quick wins: Social Listening

Marketing is a ripe area for Artificial Intelligence (AI) adoption, with all the data and the insights, but how do you make the jump into the AI pool when you look around and all you see is resistance? Quick win projects are an essential tool for building confidence among your team, particularly when introducing new concepts. That is why Nightingale HQ have created a guide of quick-win projects to help departments and companies ease into AI and build momentum for future, more complex projects. In this edition, we will discuss the benefits of practising social listening and how to pull it off as your first AI win.

Advanced AI techniques in retail that are making their jobs a breeze

Artificial Intelligence (AI) is already beginning to transform several industries, and it continues to divide opinions on whether it will transform our lives for good, for bad, or exaggerate existing divides by benefitting some and neglecting others. One of the areas where AI has been applied with extremely effective results is in retail, both online and off, and is a fine example of why AI can be simultaneously good and evil, highlighting the need for regulation.

How to score your first AI quick wins: Sales AI

Making big changes in your organisation or department such as kick-starting Artificial Intelligence (AI) can be a risky move if things don’t go to plan. Getting your team on board from the start is key to longterm success, which is why it’s so important to have an easy way in, such as one of our quick win AI projects. Not only do quick wins provide immediate value for your company or department, but they help build momentum among your team and change attitudes toward your projects. In this edition, we will discuss how to infuse your sales process with AI for ultimate results.

How to score your first AI quick wins: Accessible meetings

Artificial Intelligence (AI) can come across as a make or break move, perhaps a risky step, particularly if you don’t have disposable resources, which is why it is so important to start with some quick win projects in order to build confidence and momentum within the company. The sure success of a quick win project removes the pressure for following projects where there might be more at stake, but they also bring immediate value to your business.

The real dangers of AI: Getting left behind

With AI set to expand and evolve over the coming years, with 61% of businesses already implementing some form of AI, you may be beginning to wonder where AI might fit in your company. Is it a god send to simplify daily work tasks, or is it an unsolicited evil come to displace hardworking individuals? In reality, AI can help to speed up processes and eliminate mundane tasks saving businesses precious time and money, thus it can be used to enhance jobs rather than replace staff.

How to score your first AI quick wins: FAQ chatbots

AIFightsBack webinar Augmenting Customer Service with Chatbots 16 April at 15.00 is now over. Check out our video and slide here

7 tips for building a data culture that will strengthen your business

Data analytics has taken off but not everyone is on the same page. While some companies are already making waves with data science, others are still struggling with the basics. Curating a healthy data culture is ever more important now to prevent the gap from growing between those who are embracing analytics and those who are lagging behind.

Project management: Are you backing the right AI projects?

As an executive with an influence over whether your company implements AI and which projects it embarks on, there’s a lot of pressure on you to be successful. The future of AI within your company could rest on you on how your chosen projects perform.

Florence Nightingale: Lighting the way in much more than healthcare

Many may think of Florence Nightingale as the incredible woman who reformed healthcare in ways that still impacts the industry today, but at Nightingale HQ we admire her for an additional reason.