Shaun Faulkner
Shaun is a Software Engineer at Nightingale. He started his career as a data analyst and worked in logistics and security analytics. His interest in web development led him to setup his own IT consultancy where he provided remote/onsite support to clients. He is in the final year of a BSc degree in Computer Science with Open University and his wheelhouse is Python, which he has been using for years.
Outside of work he enjoys the odd endurance event and is a first responder volunteer.
Posts by Shaun Faulkner
Can I add my bot to social media accounts or other platforms?
You can add the bot to a whole myriad of platforms, just visit Azure Bot Service to see available connectors.
Read MoreWhy do I need to setup stuff?
Because for the Chatbot to work on your website, the iframe we generate for you, will need to be added to your websites source code (HTML) and styled accordingly using CSS, and today websites are built in very many environments and have equally more variations of implementing the source code, that it would not be practical for us to create an exhaustive set of instructions for all possible scenarios, also any support we write today, would possibly be out of date by next week as many platforms used for websites are evolving constantly.
Read MoreCan I style the Chatbot to match my websites theme?
Of course!, you can position the iframe where ever you want it by adding it to the appropriate place in your HTML and style it using CSS as you would any other HTML element.
Read MoreCan I make changes to the QnA’s after setting up the Chatbot?
Yes, you have full control over your QnA data, just visit qnamaker.ai to make changes, you may need to sign in using your Azure login details, from the menu select My knowledge bases
Read MoreWhat if I get stuck?
If you get stuck you can click on the Get Support button above the helper text or on the help link on the left side menu.
Read MoreCan I test the bot before adding to my live website?
For sure. Just open the Bot Channels Registration from inside your GoSmarter-Chatbots Resource Group we created for you, and in the flow diagram below, select ‘Try out your bot in Web Chat’ or there is a link to instructions on using an emulator
Read MoreCan you track the bots usage?
There is indeed, by visiting the Bot Channels Registration from inside the GoSmarter-Chatbots Resource Group we created for you
Read More