Understanding AI

Chatbots explained

Chatbots are computer programmes that provide a (primarily) text-based interface to help people access information or perform tasks. Chatbot conversations can help you improve customer service whilst reducing demand on staff. They can process text using natural language processing and build a conversational workflow to support a intuitive interaction with people.

Nightingale HQ to present at Digital Manufacturing Week 2020

World-class manufacturers will take the virtual stage at the 2020 Digital Manufacturing Week happening from 9 - 12 November. The Originator of Industry 4.0 Henrik von Scheel and leaders from Cobra Beer, Dyson, Rolls Royce, Airbus, Autodesk will all share experiences of bouncing back in uncertain times. We have also been selected to present at the Made Smarter Emerging Technology Show taking place on Friday 13 November.

AI Winters and hype

This is not the first time AI has been all the rage in the business world. In particular, AI was big in the eighties with solutions called expert systems. Will AI be a passing fad now?

The real dangers of AI: Getting left behind

With AI set to expand and evolve over the coming years, with 61% of businesses already implementing some form of AI, you may be beginning to wonder where AI might fit in your company. Is it a god send to simplify daily work tasks, or is it an unsolicited evil come to displace hardworking individuals? In reality, AI can help to speed up processes and eliminate mundane tasks saving businesses precious time and money, thus it can be used to enhance jobs rather than replace staff.

Decoding the hype around AI

As the powers and capabilities of Artificial Intelligence (AI) expand and evolve, the same cannot be said for the general understanding of the topic. This has resulted in AI becoming a blanket term that gets misused and thrown around for all things, including things that it’s not. People also have very unrealistic expectations of what AI can do leading in some cases to fear and paranoia over things like potential world domination, in others, disillusion when the AI doesn’t perform to the high standards they were hoping.