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Small & Medium Enterprises

AI Tools That Work for Smaller Manufacturers

Small and medium-sized enterprises (SMEs) in metals manufacturing face the same paperwork problems as large operations. Without the IT department to fix them.

GoSmarter is built for that gap. The tools work alongside the systems you already have. No rip-and-replace. No six-month implementation project. No enterprise licence fee that makes the CFO wince.

The practical wins for manufacturing SMEs are:

  • Mill certificate processing: stop manually checking every certificate that arrives with a delivery
  • Inventory management: know what stock you have, where it is, and when to reorder without a dedicated stock controller
  • Compliance readiness: stay on top of EN 10204 and BS EN 1090 requirements without a quality manager buried in folders
  • Production reporting: get a clear picture of your output and scrap rates without a business analyst to pull the numbers

Posts in this section cover the tools, the workflows, and the real stories from smaller manufacturers who have cut their admin time without hiring more people.

You do not need a big budget to run a smart factory. You need the right tools.

Insider Media

Insider Media featured NHQ in a story on our successful £50,000 grant from the Innovate UK

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Wales 247 Feature

Wales 247 ran a story on Nightingale HQ’s successful Ā£50,000 grant application.

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Cardiff Times

As well as free access, the GoSmarter.ai team will support businesses by helping them get the software up and running quickly. They are designed to be accessible to SMEs across all industries with participants already registered from retail, hospitality and manufacturing sectors.

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Customer service automation with an easy FAQ Chatbot

As part of our #GoSmarter webinar series, Mia Hatton, Data Science Apprentice for Nightingale HQ and founder of a small business, talks to us about the wonders that an FAQ Chatbot can do for business, approaching the topic from both points of view. Our GoSmarter project is aimed at SMEs to help them bounce back from the effects of COVID-19 by providing them with the 6 tools to get them automating and saving time.

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Startups magazine

Typically, Social Listening would cost a minimum of £150 per month, putting it outside the reach of small to medium-sized businesses whose resources may already be stretched thin. The GoSmarter Social Listening tool is a free solution at a time when the numbers of users on social media have skyrocketed and monitoring brands online has never been so important.

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Cambridge Network

Executive Chair of Innovate UK, which has backed the initiative, Dr Ian Campbell said: ā€œIn these challenging times many businesses, organisations and individuals are facing the stark reality that they must try to do more with less. However, it’s equally true that our UK pioneers and entrepreneurs are demonstrating their resilience and proving time and again how they can adapt through enterprise and innovation.

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Four tips for introducing an FAQ chatbot

Getting your own chatbot up and running is not as tricky as you may think. In fact there are many no-code options available and you can be setup in minutes. We have put together a list of tips to consider before you jump in on augmenting your customer service.

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Featured in Forbes

Forbes featured us in a story, as one of five startups helping companies to survive and thrive beyond Covid-19.

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Social listening for small businesses

Our latest webinar was on social listening. Social listening is monitoring social media for feedback, mentions, or relevant chatter to gain insight or act. The price tag on this capability is at least $150 per month putting it outside the budget of a small business. With #GoSmarter, we're introducing a practically free and highly extendable option for small businesses.

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ThinkBusiness.ie

Nightingale HQ featured in ThinkBusiness.ie.

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