Small & Medium Enterprises

Technology for SMEs

Discover resources specifically designed for small and medium-sized enterprises (SMEs) looking to leverage technology for growth. We understand the unique challenges SMEs face, from limited budgets to resource constraints, and provide practical, scalable solutions.

Our SME-focused content covers accessible technologies, cost-effective digital tools, and strategies that deliver quick wins without requiring massive investments. Learn how other SMEs have successfully adopted AI, cloud computing, and data analytics to compete with larger organisations.

Whether you’re looking to improve operational efficiency, enhance customer experiences, or explore new business models, our resources help SMEs make informed technology decisions. We focus on practical implementations that deliver measurable value and can scale as your business grows.

Artificial Intelligence growth in the EU

This article is part of an ongoing series - link no longer works sharing insights into the development of AI policy in Europe. In November last year we were appointed to the European DIGITAL SME Alliance focus group on Artificial Intelligence (AI), and as an 'AI intensive' SME, we provide feedback on the adoption of AI technologies in relation with the impact of EU initiatives on the topic.

Grow your business with Social Media Listening

Social media is an important medium for engaging with new and existing segments of your audience. While your social media efforts can help your audience connect with your product, you can be using social media listening to get deeper insights on them to drive operational efficiency and innovation. It's the marketing equivalent of business intelligence.

UK's 100 most inspirational female entrepreneurs

Earlier this week, CEO Steph Locke was named as one of the UK’s 100 most inspirational female entrepreneurs by Small Business Britain’s f:Entrepreneur ’#ialso100’ campaign. The campaign recognises the multi-achievements of the women who have proved critical to society during the COVID-19 pandemic.

Ethical AI monitoring in the post-COVID workplace

With the excellent news of the first COVID-19 vaccines being administered in the UK, things could be back to normal by next winter. In the meantime, we must remain vigilant and take precautions such as monitoring temperatures, social distancing, and other health and safety measures, to keep the impact of the virus to a minimum. AI can help to enforce these safety precautions, however ethical conduct and compliance with data privacy regulations remain imperative.

Nightingale HQ Rising Star Regional Winner with Tech Nation

Over the last week, Tech Nation have been announcing the regional winners - link no longer works of their 3rd Rising Star competition and we are honoured to be one of the Regional Winners.

Creative Disruption - UK Digital Manufacturing Week 2020

Major crises cause economic and social damage but they also inspire innovation. This was a major theme Digital Manufacturing Week, who themselves had to disrupt by holding the 6,000 plus attendee event completely online.

European Commission selects Nightingale HQ to shape AI policy

The European Commission’s Joint Research Centre (JRC) and the European DIGITAL SME Alliance have come together to set up a focus group on AI which will shape policy and monitor the impact of AI adoption across the EU. We are excited to announce that Nightingale HQ have been selected to join the focus group, along with 100 other SMEs from across Europe.

Smarter remote meetings for productivity

For the penultimate session in our #GoSmarter webinar series, Data Science Apprentice Mia Hatton takes us through various tools for hosting online meetings, lessons and the like, which has become so much more relevant during the times of the pandemic. Our very own Productive Meetings tool is one of six automation tools that we are making available to SMEs through our GoSmarter project to support them through COVID-19.

Customer service automation with an easy FAQ Chatbot

As part of our #GoSmarter webinar series, Mia Hatton, Data Science Apprentice for Nightingale HQ and founder of a small business, talks to us about the wonders that an FAQ Chatbot can do for business, approaching the topic from both points of view. Our GoSmarter project is aimed at SMEs to help them bounce back from the effects of COVID-19 by providing them with the 6 tools to get them automating and saving time.

Four tips for introducing an FAQ chatbot

Getting your own chatbot up and running is not as tricky as you may think. In fact there are many no-code options available and you can be setup in minutes. We have put together a list of tips to consider before you jump in on augmenting your customer service.