Quick Wins

Change is hard but equipping your teams with the right tools makes it easier

As we see the back of 2021, another year of disruption and change, I reflect on organisational practices and share some thoughts on how to implement more effective change. Change is hard, so best to start with small doses of change.

Bigger, better sales with AI

Automation and Artificial Intelligence can support the sales team to make bigger, better sales. AI in sales and marketing can be particularly valuable. In this #GoSmarter webinar Steph Locke, CEO of Nightingale HQ takes a look at automation tools in a B2B context and how easy they are to adopt.

Social listening for small businesses

Our latest webinar was on social listening. Social listening is monitoring social media for feedback, mentions, or relevant chatter to gain insight or act. The price tag on this capability is at least $150 per month putting it outside the budget of a small business. With #GoSmarter, we're introducing a practically free and highly extendable option for small businesses.

Augmenting Customer Services with Chatbots

Last week we kicked off our AIFightsBack series to help businesses understand how AI can be used to support a safe and productive business during COVD-19 and beyond. The slides and video are now available.

Announcement: AIFightsBack webinar series

It's been a very tough few weeks, and the world as we know it has changed forever. Our families, our communities, businesses and the global economy are all feeling the pressure of the COVID-19 virus. As with many other startups, we feel the impact of these volatile times and we plough on as much as we can. We remain hopeful that many great innovations came out of times of crisis; that is why we have created the AIFightsBack webinar series.

These AI projects can help your business cope with COVID19

We've written previously about how there are opportunities to integrate AI into people's work day to make things more accessible, uncover trends, and be more productive. Before, many of them were kind of in the "nice to have" but as more businesses are trying to work from home things like accessible meetings are now imperative.

How to score your first AI quick wins: Social Listening

Marketing is a ripe area for Artificial Intelligence (AI) adoption, with all the data and the insights, but how do you make the jump into the AI pool when you look around and all you see is resistance? Quick win projects are an essential tool for building confidence among your team, particularly when introducing new concepts. That is why Nightingale HQ have created a guide of quick-win projects to help departments and companies ease into AI and build momentum for future, more complex projects. In this edition, we will discuss the benefits of practising social listening and how to pull it off as your first AI win.

How to score your first AI quick wins: Knowledge Worker Productivity

When you choose to introduce Artificial Intelligence (AI) in your organisation or department there can be a lot of resistance and uncertainty, which is why it is important to start small and win fast. By taking on smaller fail-proof projects, you can build up confidence among your team as they begin to see the value of the projects and stop fearing failure and resisting changes. In this project we discuss how to boost knowledge worker productivity, something employees will be able to track themselves and see the true value of. Building momentum in this way will pave the way for greater successes down the line.

Add an FAQ bot to your Facebook page with Chatfuel

If your business has a Facebook page, and you and your staff often find yourselves answering the same questions repeatedly via Messenger, you can take ten minutes out of your day to save hours of time in the future. Score a quick-win with AI by building your first FAQ bot with Chatfuel.

Take the hassle out of note-taking with Otter.ai

How much time is spent taking and distributing minutes in your organisation? How often are your staff impacted by miscommunications, forgotten action points and lost meeting notes? All of these losses can be avoided when you use an AI tool to automatically generate searchable transcriptions of your meetings.

How to score your first AI quick wins: Sales AI

Making big changes in your organisation or department such as kick-starting Artificial Intelligence (AI) can be a risky move if things don’t go to plan. Getting your team on board from the start is key to longterm success, which is why it’s so important to have an easy way in, such as one of our quick win AI projects. Not only do quick wins provide immediate value for your company or department, but they help build momentum among your team and change attitudes toward your projects. In this edition, we will discuss how to infuse your sales process with AI for ultimate results.

How to score your first AI quick wins: Accessible meetings

Artificial Intelligence (AI) can come across as a make or break move, perhaps a risky step, particularly if you don’t have disposable resources, which is why it is so important to start with some quick win projects in order to build confidence and momentum within the company. The sure success of a quick win project removes the pressure for following projects where there might be more at stake, but they also bring immediate value to your business.

How to score your first AI quick wins: FAQ chatbots

AIFightsBack webinar Augmenting Customer Service with Chatbots 16 April at 15.00 is now over. Check out our video and slide here