Watch Taking a Sledgehammer to Bottlenecks 🎥 as Ruth & Steph show how AI actually fixes margins.

Glossary

Plain-English Definitions for Metals Manufacturing

Your customers throw these terms around on purchase orders. Auditors check for them. New hires get lost trying to decode them. And somewhere, someone is hunting through a filing cabinet because no one wrote any of it down properly.

This glossary cuts through it. Every term your team encounters in metals manufacturing — from mill certificates and EN 10204 certificate types to heat numbers, yield rates, and cutting optimisation — explained in plain English. No consultant-speak. No MBA required.

What You’ll Find Here

Each glossary entry answers a specific question: what the term means, why it matters in practice, what goes wrong when it is misunderstood, and how GoSmarter’s tools handle it automatically.

Key topics covered:

  • Mill certificates and EN 10204 — the documents that prove your material meets grade, and the standard that defines what each certificate type actually certifies
  • Heat numbers and traceability — how steel batches are tracked from the mill to the finished product, and why losing this information is a compliance problem
  • Cutting optimisation and yield rate — the maths of minimising scrap and measuring how much of your input material actually becomes usable product
  • Inventory management for metals — why tracking steel by grade, size, and heat number is different from counting widgets in a warehouse
  • Long products and rebar — bars, sections, tube, rebar, and the cutting and compliance requirements specific to each
  • ERP vs specialist tools — what enterprise resource planning software does well, where it falls short for metals-specific workflows, and how GoSmarter fills the gap

For the full reference library — covering EN 10204, mill certificates, heat numbers, cutting optimisation, yield rate, traceability, cloud platforms, AI, and more — visit the GoSmarter Glossary in the documentation section. The Metals Manufacturing Glossary is also a useful single-page overview of the core steel industry terms.

What is a citizen developer?

What is a citizen developer?

Citizen developers are not developers by trade but still make useful tools and applications with no-code tools. The concept is relatively new and has gained momentum in the last few years. Citizen Development has the potential to be of great benefit to the manufacturing industry by empowering ordinary staff to improve the processes they work with every day. Their unique perspectives can be transformative in identifying key areas to work on and improve.

Read More: What is a citizen developer?
Chatbots explained

Chatbots explained

Chatbots are computer programmes that provide a (primarily) text-based interface to help people access information or perform tasks. Chatbot conversations can help you improve customer service whilst reducing demand on staff. They can process text using natural language processing and build a conversational workflow to support a intuitive interaction with people.

Read More: Chatbots explained