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GoSmarter for Operations Management

Deliver on time, every time. No more chasing status updates.

Connect production, quality, and logistics so information flows without anyone having to chase it — and your team can focus on running the business.

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Key Capabilities

Order Tracking

Know the status of every order at every stage of production, in real time — without anyone having to ask.

Workflow Coordination

Connect production, quality, and logistics so nothing falls through the gaps and nobody is waiting on information.

Delivery Visibility

Give sales and customer service accurate delivery dates based on live production data, not last week's figures.

Bottleneck Identification

Find where orders consistently get held up and address the root cause — before it becomes a customer complaint.

Operations team collaborating in a metals manufacturing facility

The Opportunity

Modern process automation for Operations teams

Make your operations leaner and actually responsive to customers. Give your team tools they don’t need a PhD to use.

  • MillCert Reader: Stop hunting for paper. Connect jobs to certs instantly. Crucial for customers who actually care about specs.
  • Better Planning: Our cutting planner gets your day sorted faster and cuts your scrap rate.
  • Inventory Control: Know what you have so you don’t buy what you don’t need.

Give Your Team Better Tools

Your team wants to build things, not push paper. They hate the Excel sheets as much as you do. Give them software that works.

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Operations manager reviewing production data on a computer in a manufacturing environment

Why GoSmarter

Grow faster with modern back-office automation

Keep the shop floor moving and the customers off your back.

  • Faster Planning - Stop fighting fires and start planning work.
  • 50% Less Scrap - Stop throwing money in the bin.
  • Automated Checks - Compliance done before you even ship.
  • On-Time In-Full (OTIF) improvement - When production, sales, and despatch all see the same live order data, delivery promises stop being guesses. Orders that are slipping surface in planning, not at the point of despatch. Customers using GoSmarter typically see measurable OTIF improvement within 90 days of go-live.
  • Works alongside your ERP - GoSmarter does not replace anything. It sits on top of your existing order management, ERP, and comms tools. Production, quality, and sales all see the same live data without a system change.

What is the payback for your operation?

Customers typically recover the annual subscription cost in reduced scrap and saved admin time within the first quarter. The free Business Case Calculator puts real pounds-and-pence projections behind every GoSmarter solution: scrap rate savings, staff hours recovered, emergency procurement avoided. Export a PDF your finance team can review without sitting through a demo first.

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Common Questions

How quickly can teams get operational with GoSmarter?

Most teams are using GoSmarter on day one. There’s no lengthy onboarding process and no IT project to run. You log in, connect your data, and start tracking orders. The tools are built to be picked up without training courses — if your team can use a smartphone, they can use GoSmarter.

Does GoSmarter replace our existing ERP?

No, GoSmarter works alongside your existing systems. Most customers use GoSmarter as the production-floor layer: the place where real-time operational data lives and where the day-to-day work happens. The ERP handles billing, procurement, and reporting. GoSmarter handles what’s actually happening on the shop floor, right now.

How does GoSmarter improve on-time delivery?

By giving everyone — production, sales, and customer service — a live view of order status, GoSmarter eliminates the time wasted chasing updates. Delivery promises are based on actual progress rather than last week’s figures. When orders slip, the team knows early enough to do something about it rather than finding out at despatch.

Can multiple departments use GoSmarter simultaneously?

Yes. GoSmarter is designed for cross-functional use. Production, quality, compliance, and sales teams all see the same live data, which means decisions are based on the same picture. No more conflicting spreadsheets, no more “which version is current?” — one system, one source of truth.

Go deeper

Get Off the Spreadsheets. For Good.

Manual processes are killing your profit. Stop doing things the hard way. Get the tools you need to run a modern shop.

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