Simple, Scalable Pricing for Every Metals Business

AI credits power the features that automate compliance work. Mill Certificate extraction uses credits when the AI reads a PDF cert and pulls out grades, heats, and test results. Cutting Plan AI uses credits when it optimises cut sequences against certified stock. Sales and order insights use credits when pattern recognition runs across your order data.

Routine inventory management, cert storage, and compliance logging do not consume credits. Credits are used when the AI does active work.

Each tier includes a monthly credit allowance: Workshop includes 500, Production includes 2,500, and Scale includes 8,000. Starter does not include AI credits. You can top up at any time with a credit pack.

Once you hit your monthly credit limit, AI features pause automatically until you top up or your credits reset at the start of the next month.

Nothing runs silently and charges you unexpectedly — there is no automatic overage billing. Buy a credit pack any time to top up immediately.

Yes. Credit packs are available at any time and never expire while you are subscribed.

Bundled monthly credits are consumed first. Credit pack credits carry forward indefinitely until used or until you cancel your subscription.

Every new company signing up gets a 7-day free trial with 50 AI credits — no card required. The trial runs on the Production tier, so you can test Mill Certificate extraction, AI-driven cut plans, and order insights, whichever tier you ultimately choose. There is no separate trial sign-up: registering your company starts it automatically.

No. Registering your company gives you 7 days and 50 AI credits with nothing but an email address. You only need to add a card when you are ready to keep going after the trial, at which point new customers get 50% off their first paid month.

Once your 7 days or 50 AI credits run out, whichever comes first, your account pauses until you add a card and choose a plan. Your data, certs, and stock records are preserved exactly as you left them — nothing is deleted. Add a card any time to pick up where you stopped, with 50% off your first month.

New customers get 50% off their first paid month on any tier, on top of the 7-day free trial. Sign up online with a card via Stripe, or email talktous@gosmarter.ai for invoice-based billing. The offer applies to both monthly and annual plans. Contact us or book a demo and we will get you set up.

Yes. You can upgrade to a higher tier at any time. The cost difference is prorated for the remainder of your current billing period. Your new tier’s features and AI credits activate immediately on upgrade.

Downgrading takes effect at the start of your next billing period.

No lock-in. Plans run monthly or annually. Annual plans come with a discount. Cancel at the end of any billing period — no exit fees, no retention calls.

Every tier includes unlimited users at your site. There is no cap and no per-seat add-on. Operations managers, QC engineers, stock controllers, and saw operators all log in on the same subscription. Your cost stays the same whether two people use it or twenty.

Scale covers multiple sites, each with unlimited users.

GoSmarter runs on UK and European servers only. Your data never leaves European jurisdiction. We comply with the General Data Protection Regulation (GDPR).

Your certificates, stock records, and cut plans are your data. You can export everything as CSV through the UI at any time. The API supports structured data access if your IT team needs other formats.

If you cancel, your data is available to export until the end of your billing period. After that, it is deleted in line with our retention policy. No lock-in, no data hostage situation.

GoSmarter is not right for every metals business. If you need a full multi-process MES rollout across every production line, it may not be the first tool to buy.

GoSmarter is the right fit when you want fast wins on cert admin, stock visibility, and cut planning — without a rip-and-replace ERP project. Most teams start on Starter or Workshop, prove value in weeks, then decide whether to scale up.

The most common hidden costs in metals AI software are per-seat licences that multiply as your team grows, professional services charges for basic configuration, long-term contracts with early-exit penalties, and integration fees to unlock API access.

GoSmarter does not work that way. Per-site pricing. API access included. Onboarding support included. No long-term contracts. The price on this page is what you pay. No surprises after you sign.

Standard support (Workshop and Production tiers) means email support with a same-business-day response for most queries. Priority support (Scale tier) adds a named contact and faster response times for urgent production issues. Every tier includes onboarding help to get your first data loaded and your first plan running — support isn’t an upsell you have to negotiate for.