TechRound Feature
Many SMEs like ourselves are having to look at new ways to do more by using automation tools to streamline and increase productivity. There are 5.8 million SMEs in the UK impacted by COVID and one of the major positives that the global pandemic has brought about is an accelerated level of digital transformation and automation to business. There is a much greater emphasis on adopting AI and automation tools to help them scale, innovate and become more agile.
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FAQs
Why did TechRound cover Nightingale HQ?
TechRound is one of the UK’s leading platforms covering startups, technology, and entrepreneurship. An interview feature in TechRound reaches investors, entrepreneurs, and business leaders who are looking for examples of UK technology companies doing interesting work. For Nightingale HQ in September 2020, appearing in TechRound was an opportunity to reach a new audience — one that understood technology and startups but may not have been familiar with the specific challenges of AI adoption in SMEs.
Steph Locke’s interview addressed the broader landscape of UK business post-COVID: the scale of disruption affecting 5.8 million SMEs, the opportunity for AI and automation to help businesses adapt more quickly, and why Nightingale HQ was positioned to help.
What is the state of UK business in September 2020?
The context matters. By September 2020, UK businesses had experienced six months of unprecedented disruption. Remote working had been adopted overnight. Customer behaviours had changed fundamentally and permanently. Supply chains had been stressed to breaking point and beyond.
In that environment, the businesses that were emerging in the best shape were those that had been able to adapt quickly. AI and automation tools had a role in that adaptation — not replacing human decision-making, but removing the manual overhead that was consuming time that should have been spent on strategy and customer service.
TechRound’s coverage of Nightingale HQ captured this moment accurately: a UK AI company doing practical work, not theoretical, helping businesses that needed help right now.