How Can I Set Up My Social Listening Tool to Work With Multiple Twitter Accounts?

When your Social Listening is first set up, you are asked to log in to your Twitter account to set up social listening and (optionally) Retweeting of positive mentions. If you want the ability to Retweet from different accounts that work with different search terms (for example, if you represent an agency handling multiple clients’ Twitter accounts) you can clone your Logic App and configure each Logic App to Retweet from a different account.

How to clone your Logic App

  1. Log in to Azure and open your SocialListening-listenToTwitter logic app  SocialListening-listenToTwitter logic app screenshot
  2. Click the Clone icon at the top of the blade. Select the clone icon at the top of the blade
  3. In the blade that appears on the right, give the duplicate Logic App a memorable name (for example, including the handle of the Twitter account it will track), select Use existing for resource group, and set the status to Disabled for now. Name your logic app something memorable
  4. When the Deployment succeeded notification appears, click Go to resource. Deployment succeeded notification
  5. Open the Logic App designer, and click the Ignore retweets and send tweets to text analysis and image processing and If Tweet is very positive, retweet it actions. Logic app designer screenshot
  6. Click on each of the the Twitter Connections actions and log in to the appropriate Twitter account.
  7. Enter your search terms in the When a new Tweet is posted action and save the logic app. Enter when a new Tweet is posted action
  8. Go to the resource Overview and click Enable. Enable button for resource overview

That’s it! You’re all set up to monitor and Retweet from two different Twitter accounts.