Trust Centre

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About this Section

The Trust Centre gives buyers, operations leads, and information security teams the straight answers they need before signing off on a new platform.

GoSmarter keeps core customer data in the United Kingdom, limits supporting processing to European Union regions, and does not use customer data to train provider models. That gives industrial teams a cleaner General Data Protection Regulation (GDPR) position during procurement and security review.

This section covers: data residency, access control, encryption, privacy, and security operations. It is the place to start if your team is checking whether the platform fits your internal review process or customer requirements.

If your questionnaire goes deeper than what you find here, contact us and we will work through it with you.

Security & Compliance

Security & Compliance overview GoSmarter is built on Microsoft Azure and designed around a simple principle: keep customer data protected through layered controls, clear accountability, and transparent assurance.

Data Residency

Your data stays in the UK and EU All customer data in GoSmarter is stored in the United Kingdom. A single processing step runs in the EU (Sweden). No customer data is stored or processed outside these regions.

Hosting & Infrastructure

Built on Microsoft Azure GoSmarter runs entirely on Microsoft Azure, using managed platform services in the UK and EU. We don’t operate our own datacentres or bare-metal servers.

Encryption

Everything is encrypted All customer data in GoSmarter is encrypted: both when stored and when moving between services. Encryption is enforced at the platform level and cannot be bypassed.

AI Security

How GoSmarter uses AI and keeps your data safe GoSmarter uses AI to classify and extract data from mill certificates. Here’s exactly what happens, where your data goes, and what protections are in place.

Access Control

Identity and access control GoSmarter uses Microsoft Entra External ID for all authentication. People sign in through GoSmarter’s own identity tenant. We don’t store passwords.

Frontend Security

Browser security controls The GoSmarter web application is a single-page application (SPA) and we apply several layers of browser-level security to protect you whilst you use it.

Incident Response

Incident response GoSmarter maintains a documented incident response process designed for dual use:

Privacy & Data Protection

Privacy and data protection GoSmarter processes data on behalf of our customers. This page describes our data protection practices and how we support your GDPR obligations.

Certifications & Attestations

Certifications and attestations GoSmarter runs on Microsoft Azure, which holds a broad set of compliance certifications. This page explains which certifications apply to our deployment and how to request evidence.

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About this Section

The Trust Centre gives buyers, operations leads, and information security teams the straight answers they need before signing off on a new platform.

If your questionnaire goes deeper than what you find here, contact us and we will work through it with you.