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Case Studies

Real Problems. Real Numbers. No Vague Claims.

Real businesses. Real problems. Real numbers.

These case studies cover manufacturers and industrial businesses across metals, electronics, renewables, and logistics — all using digital tools and AI to remove manual drudgery, cut waste, and get more done with the same team.

From reinforcing steel suppliers using GoSmarter to automate mill certificate handling, to manufacturers cutting scrap rates with AI-generated cut lists, every one of these started with an actual problem someone needed to fix. Browse the stories to see which challenges match yours.

What you’ll find in these case studies:

  • The problem — the specific operational headache the business was dealing with before
  • The approach — how they tackled it, and what tools they used
  • The results — actual numbers, not vague claims about “improved efficiency”
  • Key takeaways — what other manufacturers can apply to their own operations

Start with Midland Steel for the most directly relevant case study if you work in metals processing or distribution. For broader context on how AI is changing metals manufacturing, explore the GoSmarter blog.

Galetech Group

Galetech Group is a leading player in the renewable energy sector, offering a comprehensive set of solutions throughout the renewable energy lifecycle.

Read More: Galetech Group

Accelerating digitalisation in pallet manufacturing

CJS Group are the largest manufacturer of timber packaging and pallets in Ireland, with 350 staff across 10 locations. The company has a history of M&A activity, which has resulted in different operational approaches and systems from site to site, which has lead to a need to optimise through consolidation in order to scale further.

Read More: Accelerating digitalisation in pallet manufacturing

Accelerating Digitalisation with Philtronics Limited

Accelerating digitalisation with electronics manufacturer Philtronics Limited

Read More: Accelerating Digitalisation with Philtronics Limited

MAAS Case Study

MAAS are a leading Irish manufacturer of machined parts and components for an impressive range of customers including Apple, Stryker, Alcon, ESB, Abbott. A Digital Review with NHQ has helped them support future growth.

Read More: MAAS Case Study

Freight Logistics Green Mile Case Study

A technology and data driven approach reduces transport emissions. This tool is a practical approach to support FLS’ sustainability goals, reduce costs and help change commercial behaviours by using data and analytics to help customers understand their environmental footprint.

Read More: Freight Logistics Green Mile Case Study
Data sharing platforms for Influenza and RSV

Data sharing platforms for Influenza and RSV

As part of the ongoing work on the causes and spread of respiratory disease, the Helmholtz Centre for Infection Research in Germany sought to build on the success of the open research platform collaborating on the seroprevalence of SARS-CoV-2 (serohub.net). We rapidly scaled two additional open research platforms supporting greater collaboration on the seroprevalence of Influenza and Respiratory Syncytial Virus (RSV). ​

Read More: Data sharing platforms for Influenza and RSV

TMD Technologies Manufacturing Case Study

TMD Technologies Limited (TMD) is among the world’s leading manufacturers of microwave tubes, high voltage power supplies, and transmitters for radar and communications applications. We helped them improve their back-office operations by deploying no code digital tools and delivering technical training. ​

Read More: TMD Technologies Manufacturing Case Study

Midland Steel Manufacturing

Midland Steel is a market-leading reinforcing steel supplier in Ireland and the UK. They offer a diverse range of prefabricated rebar solutions. We completed a company-wide digital review looking at processes and technologies used across the business and delivered a comprehensive roadmap and action plan for implementation. ​

Read More: Midland Steel Manufacturing

German research centre shares COVID-19 data globally

To support data sharing and knowledge dissemination, the Helmholtz Centre for Infection Research partnered with NHQ to create a global COVID-19 study platform.

Read More: German research centre shares COVID-19 data globally
FAQ Chatbot helps business fly

FAQ Chatbot helps business fly

Letterbox Lab uses chatbots to deal with unprecedented demand caused by the global pandemic.

Read More: FAQ Chatbot helps business fly