Archived Content

This section contains our archived content, including historical resources, legacy documentation, and past offerings. While some specific details may have evolved, much of this content remains valuable for understanding our company’s journey and the development of our solutions.

You’ll find archived app documentation, technical glossaries, information about previous offerings, and technology stack overviews. These resources provide historical context and may still be useful for understanding foundational concepts and approaches.

Please note that current product information and documentation can be found in our main content sections. This archive is maintained for reference purposes and historical continuity.

Smarter remote meetings for productivity

For the penultimate session in our #GoSmarter webinar series, Data Science Apprentice Mia Hatton takes us through various tools for hosting online meetings, lessons and the like, which has become so much more relevant during the times of the pandemic. Our very own Productive Meetings tool is one of six automation tools that we are making available to SMEs through our GoSmarter project to support them through COVID-19.

Customer service automation with an easy FAQ Chatbot

As part of our #GoSmarter webinar series, Mia Hatton, Data Science Apprentice for Nightingale HQ and founder of a small business, talks to us about the wonders that an FAQ Chatbot can do for business, approaching the topic from both points of view. Our GoSmarter project is aimed at SMEs to help them bounce back from the effects of COVID-19 by providing them with the 6 tools to get them automating and saving time.

Four tips for introducing an FAQ chatbot

Getting your own chatbot up and running is not as tricky as you may think. In fact there are many no-code options available and you can be setup in minutes. We have put together a list of tips to consider before you jump in on augmenting your customer service.

Bigger, better sales with AI

Automation and Artificial Intelligence can support the sales team to make bigger, better sales. AI in sales and marketing can be particularly valuable. In this #GoSmarter webinar Steph Locke, CEO of Nightingale HQ takes a look at automation tools in a B2B context and how easy they are to adopt.

COVID triggers a wave of automation

For companies that have survived thus far through the global pandemic, the next huge challenge they face is getting back to normal. Numerous factors, from uncertain cashflow to making the workplace safe enough to return to, prove that the old ways just won’t work.

Social listening for small businesses

Our latest webinar was on social listening. Social listening is monitoring social media for feedback, mentions, or relevant chatter to gain insight or act. The price tag on this capability is at least $150 per month putting it outside the budget of a small business. With #GoSmarter, we're introducing a practically free and highly extendable option for small businesses.

Automation: The fundamentals

GoSmarter is an AI-powered tools and training support toolkit to help businesses optimise digital operations, saving precious time and helping increase productivity.

7 reasons why SMEs need to automate and how

Going digital and using automation has never been more important to small businesses than it has been since COVID-19. Here's some stats you may not know...

5.6million UK SMEs - listen up and automate!

This week on AIFightsBack, Steph Locke, CEO of Nightingale HQ, talked about the new GoSmarter automation toolbox, funded by Innovate UK and free for SMEs to use.

2020 - the year of Contact Tracing Apps

Guest contributor on our AIFightsBack webinar series was Dr. Iain Keaney, Data Scientist and Founder of Skellig.ai. Iain took on the world of contact tracing apps and discussed how both governments and companies are fighting the pandemic while mitigating the risk to personal privacy. He pointed to the adoption levels of different countries with China having the largest-scale adoption of contact tracing apps in the world and Iceland next at 40%.

Archived Content