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Archived Content

Archived Content

This section contains our archived content, including historical resources, legacy documentation, and past offerings. While some specific details may have evolved, much of this content remains valuable for understanding our company’s journey and the development of our solutions.

You’ll find archived app documentation, technical glossaries, information about previous offerings, and technology stack overviews. These resources provide historical context and may still be useful for understanding foundational concepts and approaches.

Please note that current product information and documentation can be found in our main content sections. This archive is maintained for reference purposes and historical continuity.

£147 million investment into manufacturing

Artificial Intelligence (AI) has been heating up for several years, and the recent challenges imposed by COVID-19 have accelerated efforts to get this tech in the hands of businesses to drive innovation and build agility and resilience. AI has been receiving lots of attention from the UK government and is one of the four Grand Challenge areas in the Industry Strategy.

Read More: £147 million investment into manufacturing

Manufacturing the future

Industry 4.0 has been budding over the last decade and has a long way yet to mature, however, the onset of the Covid-19 global pandemic has presented a suite of challenges and accelerated the need for solutions. The manufacturing industry has not had the flexibility of remote work to fall back on due to its dependency on onsite workers. Manufacturers will have had to make big changes to ensure the health of workers as they return to workplaces. At the same time, they’ve had to contend with the unpredictability of supply and demand, which could remain unstable for a prolonged recovery period. So how has this impacted manufacturing and what does this mean for the future?

Read More: Manufacturing the future

The shift to AI in manufacturing: post pandemic growth

There is no doubt that AI has enabled major efficiencies in predictability and capacity across the supply chain in manufacturing. The global pandemic has also accelerated digitalisation and automation as key strategic priorities for business, particularly manufacturing.

Read More: The shift to AI in manufacturing: post pandemic growth

Breaking the chain with contact tracing

There is no doubt that contact tracing apps can play a key role in crisis management especially as social distancing measures are lifted in countries across Europe and the rest of the world. In this guest blog, Dr Iain Keaney talks about solving the contact tracing privacy paradox with decentralised AI. He outlines how decentralised AI can preserve anonymity and solve privacy issues, not just in contact tracing, but as a business standard for AI, going forward.

Read More: Breaking the chain with contact tracing

Your business and AI: 18 weeks of webinars

What do you do when a global pandemic hits and messes up your 2020 business plans? We decided to run 18 weeks of webinars. As our pipeline slowed we knew we weren’t the only ones having a hard time navigating Covid-19, so we decided to launch two webinar series, AIFightsBack and #GoSmarter. Since the webinars were a hit, we decided to compile recaps of all the content in one place for easy access, viewing and sharing.

Read More: Your business and AI: 18 weeks of webinars

Smarter remote meetings for productivity

For the penultimate session in our #GoSmarter webinar series, Data Science Apprentice Mia Hatton takes us through various tools for hosting online meetings, lessons and the like, which has become so much more relevant during the times of the pandemic. Our very own Productive Meetings tool is one of six automation tools that we are making available to SMEs through our GoSmarter project to support them through COVID-19.

Read More: Smarter remote meetings for productivity

Customer service automation with an easy FAQ Chatbot

As part of our #GoSmarter webinar series, Mia Hatton, Data Science Apprentice for Nightingale HQ and founder of a small business, talks to us about the wonders that an FAQ Chatbot can do for business, approaching the topic from both points of view. Our GoSmarter project is aimed at SMEs to help them bounce back from the effects of COVID-19 by providing them with the 6 tools to get them automating and saving time.

Read More: Customer service automation with an easy FAQ Chatbot

Four tips for introducing an FAQ chatbot

Getting your own chatbot up and running is not as tricky as you may think. In fact there are many no-code options available and you can be setup in minutes. We have put together a list of tips to consider before you jump in on augmenting your customer service.

Read More: Four tips for introducing an FAQ chatbot

Bigger, better sales with AI

Automation and Artificial Intelligence can support the sales team to make bigger, better sales. AI in sales and marketing can be particularly valuable. In this #GoSmarter webinar Steph Locke, CEO of Nightingale HQ takes a look at automation tools in a B2B context and how easy they are to adopt.

Read More: Bigger, better sales with AI

COVID triggers a wave of automation

For companies that have survived thus far through the global pandemic, the next huge challenge they face is getting back to normal. Numerous factors, from uncertain cashflow to making the workplace safe enough to return to, prove that the old ways just won’t work.

Read More: COVID triggers a wave of automation

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