GoSmarter AI Blog
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About this Section
About this Section
The GoSmarter blog covers AI and digital transformation from a metals manufacturing perspective. Practical use cases, implementation guides, industry strategy, and plain-English takes on the tech that actually matters on the shop floor.
No fluff. No thought-leadership waffle dressed up as insight. Just practical articles written for people who run metal cutting, distribution, and processing operations.
Topics covered include mill certificate automation, rebar cutting optimisation, scrap rate reduction, EN 10204 compliance, inventory management for steel stockholders, and the practical realities of replacing spreadsheets with AI-powered workflows. The blog also covers industry news relevant to UK and European metals manufacturers — tariffs, standards changes, and technology developments that affect your margins.
Articles are written for production managers, quality managers, operations directors, and business owners in metals manufacturing. Each post focuses on a specific, solvable problem: how to reduce scrap on a saw line, how to stop losing mill certificates, how to automate the cert-to-stock link without an IT project.
For deeper, structured guides on specific topics, see the GoSmarter hub pages — pillar content covering cutting optimisation, mill cert automation, yield tracking, and more.
Customer service automation with an easy FAQ Chatbot
- Steph Organ
- Archive
- Aug 25, 2020
- Updated
As part of our #GoSmarter webinar series, Mia Hatton, Data Science Apprentice for Nightingale HQ and founder of a small business, talks to us about the wonders that an FAQ Chatbot can do for business, approaching the topic from both points of view. Our GoSmarter project is aimed at SMEs to help them bounce back from the effects of COVID-19 by providing them with the 6 tools to get them automating and saving time.
Four tips for introducing an FAQ chatbot
- Laura Dernie
- Archive
- Aug 5, 2020
- Updated
Getting your own chatbot up and running is not as tricky as you may think. In fact there are many no-code options available and you can be setup in minutes. We have put together a list of tips to consider before you jump in on augmenting your customer service.
Bigger, better sales with AI
- Ruth Kearney
- Archive , Blog , Learning
- Jul 28, 2020
- Updated
Automation and Artificial Intelligence can support the sales team to make bigger, better sales. AI in sales and marketing can be particularly valuable. In this #GoSmarter webinar Steph Locke, CEO of Nightingale HQ takes a look at automation tools in a B2B context and how easy they are to adopt.
COVID triggers a wave of automation
- Steph Organ
- Archive
- Jul 23, 2020
- Updated
For companies that have survived thus far through the global pandemic, the next huge challenge they face is getting back to normal. Numerous factors, from uncertain cashflow to making the workplace safe enough to return to, prove that the old ways just won’t work.
Social listening for small businesses
- Steph Locke
- Archive
- Jul 21, 2020
- Updated
Our latest webinar was on social listening. Social listening is monitoring social media for feedback, mentions, or relevant chatter to gain insight or act. The price tag on this capability is at least $150 per month putting it outside the budget of a small business. With #GoSmarter, we're introducing a practically free and highly extendable option for small businesses.
Automation: The fundamentals
- Ruth Kearney
- Archive , Learning
- Jul 10, 2020
- Updated
GoSmarter is an AI-powered tools and training support toolkit to help businesses optimise digital operations, saving precious time and helping increase productivity.
7 reasons why SMEs need to automate and how
- Ruth Kearney
- Learning , Archive
- Jul 3, 2020
- Updated
Going digital and using automation has never been more important to small businesses than it has been since COVID-19. Here's some stats you may not know...
5.6million UK SMEs - listen up and automate!
- Ruth Kearney
- Archive
- Jun 26, 2020
- Updated
This week on AIFightsBack, Steph Locke, CEO of Nightingale HQ, talked about the new GoSmarter automation toolbox, funded by Innovate UK and free for SMEs to use.
2020 - the year of Contact Tracing Apps
- Ruth Kearney
- Archive
- Jun 23, 2020
- Updated
Guest contributor on our AIFightsBack webinar series was Dr. Iain Keaney, Data Scientist and Founder of Skellig.ai. Iain took on the world of contact tracing apps and discussed how both governments and companies are fighting the pandemic while mitigating the risk to personal privacy. He pointed to the adoption levels of different countries with China having the largest-scale adoption of contact tracing apps in the world and Iceland next at 40%.
Social distancing - data versus information
- Ruth Kearney
- Archive
- Jun 16, 2020
- Updated
Guest contributor on AIFightsBack last week was CEO of Mockingbird Consulting Matthew Macdonald-Wallace. Matt shared how the impact of COVID has produced opportunities that have taken them beyond their current client base of farming and AgriTech to include commercial and industrial sectors. He gave examples of IoT solution applications in customer flows for retail, ordering systems for restaurants and preventive maintenance in farms.
Categories
Tags
- Artificial Intelligence
- Automation
- Cloud Technology
- Compliance
- Continuous Improvement
- Cutting Optimisation
- Data Strategy
- Digital Transformation
- Energy Management
- Glossary
- India
- Inventory Management
- Inventory Management for Metals
- Ireland
- Manufacturing
- Metals
- Nightingale HQ and GoSmarter
- Procurement
- Production Planning
- Quality
- Research & Innovation
- Small & Medium Enterprises
- Steel Industry
- Supply Chain
- Sustainability
- Steel Tariffs
- Traceability
- Trade & International Steel
- Wales
About this Section
The GoSmarter blog covers AI and digital transformation from a metals manufacturing perspective. Practical use cases, implementation guides, industry strategy, and plain-English takes on the tech that actually matters on the shop floor.
No fluff. No thought-leadership waffle dressed up as insight. Just practical articles written for people who run metal cutting, distribution, and processing operations.
Topics covered include mill certificate automation, rebar cutting optimisation, scrap rate reduction, EN 10204 compliance, inventory management for steel stockholders, and the practical realities of replacing spreadsheets with AI-powered workflows. The blog also covers industry news relevant to UK and European metals manufacturers — tariffs, standards changes, and technology developments that affect your margins.
Articles are written for production managers, quality managers, operations directors, and business owners in metals manufacturing. Each post focuses on a specific, solvable problem: how to reduce scrap on a saw line, how to stop losing mill certificates, how to automate the cert-to-stock link without an IT project.
For deeper, structured guides on specific topics, see the GoSmarter hub pages — pillar content covering cutting optimisation, mill cert automation, yield tracking, and more.
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