COVID triggers a wave of automation

Steph Organ
July 23, 2020

Table of Contents

For companies that have survived thus far through the global pandemic, the next huge challenge they face is getting back to normal. Numerous factors, from uncertain cashflow to making the workplace safe enough to return to, prove that the old ways just won’t work.

Recovery isn’t about getting back to where you were, it’s about building something new.

Renovation with automation

Nightingale HQ recently won funding from Innovate UK to help businesses do just do that. We believe that every company could save time and money by using automation, and thanks to our GoSmarter project, we are now able to offer help to the UK businesses who could benefit from our 6 easy automation tools.

A step into the unknown

If automation is new to you, don’t fear. We have created a series of in depth webinars explaining each of our 6 tools in and how they are applicable to businesses. Our tools come with guided installation, so don’t need any technical skills to install them, and thanks to the funding, two of the tools come at no cost at all, and the others use very inexpensive Microsoft-based subscriptions, which are even cheaper if you already have an Office 365 subscription.

You can get started by checking out our quick videos on automation.

Automation isn’t about replacing

If you could get an extra member of staff without paying a whole extra salary, you would probably take them on, and you wouldn’t have to fire someone else to do it. Automation is about achieving more with what you have, which is more important than ever right now while resources are limited.

You can catch up on the GoSmarter webinar series below. Each webinar describes each of the GoSmarter tools and how to use them. You can already start using the tools when you sign up for GoSmarter:

Process Automation tool for less admin and more business
Social Media Listening tool to manage your online reputation
Supercharge Sales tool to automate sales and win more
FAQ Chatbot tool to augment your customer service
Productive Meetings tool to get more out of meetings and support remote teams
Invoice Processor tool to keep on top of accounts payable

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Social listening for small businesses

Our latest webinar was on social listening. Social listening is monitoring social media for feedback, mentions, or relevant chatter to gain insight or act. The price tag on this capability is at least $150 per month putting it outside the budget of a small business. With #GoSmarter, we're introducing a practically free and highly extendable option for small businesses.

Automation for SMEs: the new normal

SMEs are the backbone of our economy, but they have been worst hit by the pandemic. The lockdown has forced many of them to change how they operate and automation has played a key part. However, many small businesses are still apprehensive about taking the first steps and think that automation is only for bigger and scaling businesses. The GoSmarter automation toolbox has been developed to help SMEs kick start their automation journey, quickly and at a relatively low cost.

No code. No data. No servers. How Marino Software became a ML company.

Marino Software are one of the longest standing software consultancies in Ireland with almost 20 years under their belt they have seen their fair share of ups and downs. As part of our AIFightsBack webinar series CEO Keith Davey talks candidly about how they have morphed into a machine learning company helping their clients deliver exceptional customer experience. They have a pretty impressive list of clients who are testament to this service and it includes telcos, banks and retailers. Both slides and the webinar are available below.